Website Privacy Policy

Last Updated: June 30, 2025

Overview

This Website Privacy Policy (“Policy”) provides you with notice about how VideoAmp (the “Company”, “we”, “us”, “our”) collects, uses, and discloses personal information related to your visit, access, and/or use of this website located at www.VideoAmp.com and other digital properties owned and operated by VideoAmp where this Policy is posted (the “Website(s)”), and any contents therein, including any of the Website’s contents, dashboard, login-protected environments, products, services, data, information, materials, images, graphics, intellectual property, video, audio, and other components (the “Site Content” and together with the Website, the “Sites”).   For purposes of clarity, the Sites include any websites, apps, dashboards or other interface made available via login or other method to a Visitor (defined below) and/or a business they represent for the purpose of accessing the Company’s products and services.  This Policy also explains your legal rights with respect to personal information collected from the Sites.

Our Website is solely made available to provide individuals over the age of 18 who are acting in a professional capacity and represent prospective and current commercial customers (“Visitors”) with access to Site Content and/or information about the Company’s various offerings.   Your use and access of the Sites and Emails is governed by our Terms of Use, and any additional agreements entered into between VideoAmp and its Visitors and/or the businesses on whose behalf Visitor is acting.

This Policy answers the following questions:

  • What activity does this Policy cover?
  • What personal information do we collect through our Sites, and how do we collect and use it?
  • When do we disclose information collected through the Sites to third parties?
  • What choices do you have about the collection, use, and disclosure of information by VideoAmp through the Sites?
  • What security measures do we take to safeguard the personal information that we collect?
  • What other important information should you know?

What Activity Does this Policy Cover?

This Policy only covers personal information related to Visitors’ access, and/or use throughout the Sites and any email communications to which Visitor consents, prompts, or otherwise requests (“Emails”) and does not apply to personal information collected on other online properties owned and operated by third parties, including those you visit through a link within the Sites. 

VideoAmp’s data processing related to its various products and services (“Company Offerings”) are covered in a separate privacy policy available here. 

If you are a resident of California, please click here for more information about how we handle your personal information and how to exercise privacy rights that may be available to you.

What Personal Information Do We Collect Through our Sites and How Do We Collect and Use It?

We collect and receive different types of information about Visitors who access and/or use our Sites, including information that can be used to identify and contact them.  Visitors need to submit personal information to access certain areas of the Sites, including our customer-facing portals and dashboards through which they access Company Offerings.  The types of personal information that we collect and receive about Visitors include:

  • Account and contact information, including name, email address, phone number, any password created by a Visitor and information about the Visitor’s business;
  • Information related to a Visitor’s interactions with the Sites, including any information that may be collected when Visitors upload creative, videos, and other content in connection with their use of the Company Offerings on behalf of their business;
  • Any other information that a Visitor chooses to include in communications with us (including in relation to any customer or technical support, or a request to exercise a privacy right) or in using the Sites or Emails; and/or
  • Device identifiers, browser type and version, search engines used to find the Site or information on the Site (if any), and information related to how a Visitor interacts with our Site or Emails, including Site Content and to access Company Offerings. We use this information to monitor and analyze how our Visitors access and use the Site and Emails, to provide customer service, and to maintain and improve the Site, Emails, and Company Offerings.

We and service providers acting on our behalf may collect some of the above outlined information using tracking technologies such as cookies and pixel tags, which are described below. Like many websites and marketing emails, we may employ cookies in certain areas of the Sites and within our Emails to allow us to provide information to make the online experience more convenient, deliver ads targeted to your interests (e.g., your interest in having your business sign up for Company Offerings), measure usage, and analyze trends.  We also may use pixel tags on the Sites or in the Emails to determine whether you have opened a particular Email or used a particular area of the Site.  In addition, our servers automatically record information that a Visitor’s browser sends whenever they visit the Sites, including the information listed above.

We use information that we collect through our Sites:

  • To fulfill the terms of any agreement a Visitor or their business has with us and complete transactions that such Visitor or business initiates;
  • To send administrative messages and other general announcements, to respond to Visitor requests to perform an activity in connection with a Visitor’s use of any part of the Site, or otherwise to contact Visitors when necessary;
  • To send promotional Emails that will alert Visitors of new services, features, or enhancements to the Company Offerings. Although we hope you will find our promotional emails of interest, you may opt out of receiving them by following the “unsubscribe” instructions included at the bottom of each such Email message.  Please note that if you opt out of receiving promotional messages from us, we may still send you important administrative messages as part of your ongoing use of any Company Offerings and the Site;
  • To request feedback and handle customer service questions or issues, and to respond to requests to exercise privacy rights by Visitors;
  • To keep track of our Visitors’ interactions with us, including but not limited to their interactions with the Site and Emails and related activity, and to improve our your user experience and the quality of the foregoing;
  • To analyze information in aggregate form or—where the data has or will within a reasonable period of time from collection go through a de-identification process involving reasonable steps to ensure that the data cannot reasonably be re-associated or connected to an individual or be connected to or associated with a particular computer or device—deidentified information (collectively, “De-Identified Data”). For example, we may use information that we have collected in a manner such that the end-product does not personally identify any Visitor. We may alter personal information by either aggregating it with information, including information about other Visitors and the businesses they represent, or by de-identifying the information. We do not attempt to re-identify De-identified Data except as permitted by law; 
  • To engage in operations and system management, including intellectual property protection, compliance, public purposes and consumer safety, authentication, verification, fraud prevention and security, and billing or product or service fulfillment;
  • For internal purposes such as administering the Sites, Emails, Company Offerings, improving and customizing the Sites, Emails, Company Offerings, helping us understand and analyze how the Sites and Company Offerings are being used, tracking aggregate usage of the Sites, Emails, and Company Offerings, and creating new or improving existing Company Offerings. For example, we use Google Analytics to help collect and analyze certain information for the purposes discussed above.  For more information about how Google Analytics collects and processes data, please click here.  You may opt out of the use of cookies by Google Analytics here; and
  • To reach visitors to the Site elsewhere on the Internet with targeted advertising, such as retargeting. To opt out please visit www.aboutads.info/choices.

Information We Receive from Other Sources

We may receive personal information about you from third party service-providers or other businesses, such as public databases, marketing and advertising partners through our marketing efforts (e.g., leads, prospective client contact information, etc.), and other third party data providers, to enhance our ability to serve you, to tailor and customize our content offered across the Site, Emails, and on related ads and marketing, and to enhance our the Site and Emails

The Online Technologies Used across our Site and Emails:

Cookies

“Cookies” are small bits of electronic information that our Site or Email sends to a Visitor’s browser and are stored on the Visitor’s hard drive. If you are concerned about having cookies on your device, you can set your device’s browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer. However, if you choose to block or delete cookies, certain features of the Site and Emails you visit may not operate correctly.

Pixel Tags

“Pixel tags” (also known as “web beacons” or “clear gifs”) are electronic files that usually consist of a single-pixel image and can be embedded in a web page or in an ad or email to transmit information.

Server-to-Server Connections

We may send or receive information to our service providers through a server-to-server connection. Server-to-server connections allow companies to transfer information directly between each other. In this context, we may send or receive information using a third-party or our own first-party Application Programming Interface “API.”

When Do We Disclose Personal Information to Third Parties?

Disclosure of Information

We may disclose the personal information that we collect under the following circumstances:

  • Service Providers. We share personal information with service providers who process that information on our behalf. For example, we may partner with other companies to perform marketing, advertising, and measurement services related to the Company, Site, or Emails, or to perform other business operations and support core functionalities or the Site and Emails for us. Additionally, we may use other companies to process, analyze, and/or store data, provide analytics, cloud storage, security and other IT services. While providing services for us, these companies may access personal information about our Visitors.
  • Aggregate information. We may also use personal information to perform or have a third party perform analysis of our Visitors in the aggregate (including in the form of De-Identified Data), which we may disclose to our service providers and other third parties consistent with this Policy.
  • Protection of rights and other legal purposes. We will use, share, or preserve your information if we have a good faith belief that such action is (i) reasonably necessary to satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities, (ii) appropriate to enforce our Terms of Use for the Sites, including any investigation of potential violations thereof, or defend against legal claims, (iii) necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the Sites and Emails, or (iv) appropriate to protect the rights, property or safety of the Company, its employees, Visitors, or others.
  • Business transfers. If we become involved in a merger, acquisition, bankruptcy or reorganization, or other business transaction involving the sale of some or all of the Company’s assets, information that we collect, including information collected from or on behalf of our Customers through their use of the Company Offerings, could be included in the transferred assets.
  • Other Disclosed Purposes. We may use information for any purposes disclosed to you at the time we collect such information or as otherwise stated in this Website Privacy Policy.

Additional Information You Should Know About Third Parties

This Policy does not cover the information practices of third-party websites linked to or accessible through the Sites and Emails. This Policy also does not cover the data practices of third parties, websites and other online services that may be reached through the Sites or Emails, or any other third parties. When you have clicked on a third-party logo or URL displayed on our Sites or Emails or accessible through your use of Sites which links you to a different website, our Policy no longer applies. We are not responsible for such third parties’ collection, use and disclosure of your information, or the practices of other third parties or third-party websites. Visitors should instead refer to the privacy policies and statements of those companies or websites for more information about their information collection, use, and disclosure policies.

What Are Your Choices Around Our Data Use?

California-Specific Rights Related to the Sites and Emails

For Visitors based in California, you can exercise certain privacy rights in relation to certain processing of information identifying or reasonably identifiable back to you by submitting the user request form here.

Update Your Cookie Settings

Consumers may opt out of the use of cookies on the Sites by using the cookie banner which may appear across the Sites during your visit.  Please note that any options that you

Please note the following when opting out:

  • The opt-outs will apply to the specific browser or device from which you opt out, and therefore you will need to opt out separately for each hardware device and web browser software you use and on which you want to be opted out.
  • Opting out in web browsers requires a cookie to be placed in your browser so that we know that you have chosen to opt out of this service. This cookie must exist for the entire duration in which you wish to be opted out. Clearing this cookie from your browser or preventing the ability for the cookie to be created will opt you in for interest-based advertising. For a more persistent opt-out, please use the DAA’s “Protect My Choices” tool available at http://www.aboutads.info/PMCM.
  • Like many websites, our Sites are not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, you can visit http://www.allaboutdnt.com/.

Opt Out within Your Browsers

You can manage the use of certain types of cookies, including cookies used for targeted advertising, by amending your cookies settings in the cookie control tool made available on your browser.

Opt Out through Other Online Services

Some of our third-party service providers, such as social media sites or analytics companies, may provide you with additional choices to opt out of their use or sharing of data. For example, your cable or satellite TV provider or the manufacturer of your Internet-connected TV or online streaming device may allow you to control your privacy preferences through your account settings or the settings on your device. Please review the privacy policies of the third-party services you use for more information.

Email Marketing Controls

If you no longer want to receive Emails you signed up to receive or other marketing communications from VideoAmp, you can click on the “unsubscribe” link at the bottom of such communications.  Please note that if you opt out of receiving promotional messages from us, we may still send you important administrative messages as part of your ongoing use of the Site.

Customers’ Control of their Personal Information

Visitors who are using the Site and Emails on behalf of a business or as a customer may update or delete personal information associated with a commercial or user account or modify their account preferences for the Company Offerings by accessing the relevant account interface in the Services. Please note that when Customers delete their accounts, we may retain account information for a reasonable period of time afterward for the purpose of internal account management and fraud prevention activities.

What Security Measures Do We Take to Safeguard the Information That We Collect?

The Company uses commercially reasonable physical, electronic, and administrative security measures that are designed to protect the security, integrity, and privacy of the personal information that we collect. However, no server, computer, communications network or system, or data transmission over the Internet, can be guaranteed to be 100% secure. As a result, while we strive to protect personal information about Visitors, we cannot ensure or warrant the security of any personal information transmitted to us or through the use of the Sites or Emails. You acknowledge and agree that you provide such personal information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems.

What Other Information Should You Know?

Retention of Information

We retain information as long as we have an ongoing legitimate business need to do so for the purposes described in this Policy or as otherwise required by law.

Children’s Privacy

We do not knowingly collect personal information from persons under 18, or allow them to create an account on our Sites. If we become aware that we have unknowingly collected information from a person under 18 years old through the Sites, we will make commercially reasonable efforts to delete such information from our systems.

Notification of Changes

This Policy may change from time to time and we will post all changes on the Sites. The Last Updated date posted above indicates the effective date of the most recent revision of this Policy. If we make material changes to the way we use information we collect, we will use commercially reasonable efforts to notify you and will take additional steps as required by applicable law. We encourage you to review this Policy periodically.

Questions? Contact Us

If you have any questions about our privacy practices or this Policy, please contact us at:

VideoAmp, Inc.
Attn: Legal
12121 Bluff Creek Drive, Suite 150
Los Angeles, CA 90094

You can also send us an email at privacy@videoamp.com.